TERMS OF SERVICE

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Property Revaluation Experts ("Company," "we," "us," or "our"), governing your access to and use of our website at propertyrevaluationexperts.com (the "Site") and all services provided through it (collectively, the "Services").

BY ACCESSING OR USING THE SITE AND SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, you must not access or use the Site or Services. Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes.

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you meet this age requirement.

2. Description of Services

Property Revaluation Experts provides the following professional services to clients:

2.1 Property Tax Appeals Services

  • Comprehensive property tax assessment review and analysis

  • Filing and management of property tax appeals with local tax authorities

  • Representation before assessment review boards and administrative tribunals

  • Strategic consultation on property valuation disputes

  • Tracking and management of appeal deadlines and requirements

  • Coordination with assessors' offices and government agencies

2.2 Evidence Reports and Documentation

  • Detailed property valuation evidence reports

  • Comparative market analysis and property data compilation

  • Expert documentation preparation for appeals and hearings

  • Property inspection reports and assessment review documentation

  • Supporting evidence gathering including photographs, market data, and comparable property analysis

  • Professional reports suitable for submission to tax authorities

2.3 Government Consulting Services

  • Advisory services to government entities on property assessment practices

  • Training and education for assessment personnel

  • Policy development and review for property tax administration

  • Assessment system evaluation and improvement recommendations

  • Consultation on best practices for property valuation and tax equity

  • Expert testimony and professional opinions on assessment matters

2.4 Subscription Services

Certain Services may be offered on a subscription basis, providing ongoing access to property monitoring, annual appeal support, and continuous consultation services.

3. User Obligations and Representations

By using our Services, you agree to:

3.1 Accuracy of Information

  • Provide accurate, current, and complete information about your property and circumstances

  • Promptly update any information that changes during the course of our engagement

  • Respond to our requests for information in a timely manner

  • Ensure all documents and information you provide are genuine and not misleading

3.2 Cooperation

  • Cooperate fully with our requests for documentation and information

  • Make yourself reasonably available for consultations and meetings

  • Attend hearings or proceedings as may be required or recommended

  • Execute necessary documentation, including powers of attorney or authorization forms

3.3 Compliance with Laws

  • Use the Services only for lawful purposes and in accordance with these Terms

  • Comply with all applicable federal, state, and local laws and regulations

  • Not use the Services in any way that violates any applicable law or regulation

  • Not provide false or misleading information to any government authority

3.4 Prohibited Uses

You agree not to:

  • Use the Services to engage in any fraudulent activity

  • Interfere with or disrupt the Services or servers or networks connected to the Services

  • Attempt to gain unauthorized access to any portion of the Site or Services

  • Use the Services to harm minors in any way

  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity

  • Upload or transmit viruses or any other type of malicious code

4. Payment Terms

4.1 Fees and Charges

[NOTE: To be finalized during Phase 1 completion]

The specific fee structure for Services will be established during the client engagement process and may include:

  • Contingency Fees: Fees based on a percentage of tax savings achieved through successful appeals

  • Flat Fees: Fixed fees for specific services such as evidence reports or consultations

  • Hourly Rates: Time-based billing for consulting and specialized services

  • Subscription Fees: Recurring fees for ongoing service packages

All fees will be clearly communicated in a separate engagement agreement or proposal before Services commence.

4.2 Payment Methods

We accept payment by:

  • Credit card and debit card

  • ACH bank transfer

  • Check (for approved clients)

  • Wire transfer (for larger engagements)

4.3 Payment Timing

  • Contingency fees are due upon successful reduction in assessed value or tax liability

  • Flat fees may require payment in advance or upon completion of deliverables

  • Subscription fees are billed on a recurring basis (monthly, quarterly, or annually as specified)

  • Invoices for hourly services are generally due within 30 days of issuance

4.4 Late Payment

If payment is not received by the due date, we reserve the right to:

  • Suspend Services until payment is received

  • Charge interest on overdue amounts at the rate of 1.5% per month (or the maximum rate permitted by law, whichever is less)

  • Pursue collection activities, including engaging collection agencies or legal counsel

  • Recover all costs of collection, including reasonable attorney fees

4.5 Refunds

  • Fees for completed Services are non-refundable

  • For subscription services, refunds may be provided on a pro-rata basis if cancellation occurs mid-billing period, at our sole discretion

  • Deposits and advance payments may be refundable if Services have not yet commenced, minus any administrative costs incurred

  • No refunds will be provided for Services already performed or costs already incurred on your behalf

4.6 Disputes

If you dispute any charges, you must notify us in writing within 30 days of the invoice date. Failure to dispute charges within this timeframe constitutes acceptance of the charges.

5. Confidentiality and Data Protection

5.1 Client Information

We recognize that in providing Services, you may share sensitive personal and financial information. We are committed to protecting your privacy and maintaining the confidentiality of your information in accordance with our Privacy Policy and applicable laws.

5.2 Use of Information

We will use your information solely for:

  • Providing the Services you have requested

  • Communicating with you about your engagement

  • Complying with legal obligations

  • Improving our Services (in aggregated, anonymized form)

5.3 Third-Party Disclosure

We may share your information with:

  • Government agencies and tax authorities as necessary to provide Services

  • Professional service providers (such as attorneys, appraisers, or consultants) working on your behalf

  • Service providers who assist us in operating our business (subject to confidentiality obligations)

We will not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent.

5.4 Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Limitation of Liability

6.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Services will meet your specific requirements or expectations

  • The Services will be uninterrupted, timely, secure, or error-free

  • Any particular result or outcome will be achieved

  • Any appeals will be successful or that any specific tax reduction will be obtained

6.2 No Guarantee of Results

Property tax appeals and assessments involve discretionary decisions by government officials and are subject to numerous factors beyond our control. WE MAKE NO GUARANTEE OR WARRANTY REGARDING THE OUTCOME OF ANY APPEAL, HEARING, OR OTHER SERVICE. Past results do not guarantee future outcomes.

6.3 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROPERTY REVALUATION EXPERTS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Services

  • Any conduct or content of any third party on the Services

  • Any content obtained from the Services

  • Unauthorized access, use, or alteration of your transmissions or content

  • Any errors, mistakes, or inaccuracies of content

  • Personal injury or property damage resulting from your access to or use of the Services

  • Any bugs, viruses, or other harmful code transmitted through the Services

6.4 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

6.5 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

6.6 Professional Standard

While we limit liability as described above, we are committed to performing Services in accordance with professional standards applicable to our industry. Our limitation of liability does not excuse us from performing Services with reasonable care and skill.

7. Indemnification

You agree to defend, indemnify, and hold harmless Property Revaluation Experts, its officers, directors, employees, agents, contractors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorney fees) arising from:

  • Your use of or access to the Services

  • Your violation of these Terms

  • Your violation of any third-party rights, including intellectual property, privacy, or publicity rights

  • Any information, data, or content you provide to us or through the Services

  • Any misrepresentation or breach of your representations and warranties set forth in these Terms

  • Any false or misleading information provided by you to government authorities in connection with our Services

This indemnification obligation will survive termination of these Terms and your use of the Services.

8. Intellectual Property Rights

8.1 Ownership

All content, materials, features, and functionality available through the Services, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, reports, and methodologies (collectively, "Company Content"), are the exclusive property of Property Revaluation Experts or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Company Content for your personal, non-commercial use in connection with the Services we provide to you.

8.3 Client Work Product

Reports, analyses, and other deliverables specifically created for you as part of the Services ("Work Product") will be provided to you for your use in connection with your property tax matters. You may not:

  • Resell, license, or redistribute the Work Product

  • Remove any proprietary notices or attributions from the Work Product

  • Use the Work Product in a manner that suggests our endorsement of any third party or purpose

8.4 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation to you.

9. Dispute Resolution

9.1 Governing Law

These Terms and any dispute or claim arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.

9.2 Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Property Revaluation Experts agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (collectively, "Disputes") will be resolved by binding arbitration, except that either party may bring an action in court for:

  • The arbitrator will be bound by these Terms

  • The arbitrator may award any relief that a court could award, including attorney fees and costs if authorized by law

  • The arbitration will be confidential

  • The arbitrator's decision will be final and binding

  • Judgment on the arbitrator's award may be entered in any court of competent jurisdiction

9.3 Arbitration Rules

The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes. The arbitration will be conducted in Georgia, or at another mutually agreed upon location.

9.4 Arbitration Process

  • The arbitrator will be bound by these Terms

  • The arbitrator may award any relief that a court could award, including attorney fees and costs if authorized by law

  • The arbitration will be confidential

  • The arbitrator's decision will be final and binding

  • Judgment on the arbitrator's award may be entered in any court of competent jurisdiction

9.5 Class Action Waiver

YOU AND PROPERTY REVALUATION EXPERTS AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Neither you nor Property Revaluation Experts may participate in a class action or class-wide arbitration.

9.6 Time Limitation

Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after such claim or cause of action arose, or be forever barred.

9.7 Exceptions to Arbitration

Notwithstanding the above, you or we may choose to pursue a dispute in court and not by arbitration if:

  • The dispute qualifies for small claims court; or

  • YOU OPT OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THESE TERMS (the "Opt-Out Deadline").

To opt out, you must send written notice to us at the address provided in Section 13 below, stating: "I opt out of the arbitration provisions in the Terms of Service."

10. Termination

10.1 Termination by You

For one-time services (such as individual appeals), the engagement continues until completion or mutual agreement to terminate.

For subscription services, you may terminate your subscription at any time by providing us with thirty (30) days' written notice. Termination will be effective at the end of the then-current billing period. You will remain responsible for any fees accrued up to the effective termination date.

10.2 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms

  • Non-payment of fees

  • Fraud or misrepresentation

  • Request by law enforcement or government agency

  • Discontinuation or material modification to the Services

For subscription services, we may also terminate your subscription with thirty (30) days' written notice.

10.3 Effect of Termination

Upon termination:

  • Your right to access and use the Services will immediately cease

  • We will cease providing Services to you

  • You remain responsible for all fees and charges incurred prior to termination

  • Any provisions that by their nature should survive termination will survive, including but not limited to confidentiality, limitation of liability, indemnification, and dispute resolution provisions

10.4 Work in Progress

If termination occurs while work is in progress:

  • For contingency fee arrangements: we may be entitled to compensation for services rendered if termination occurs after substantial work has been completed, at our sole discretion

  • For flat fee or hourly arrangements: you will be responsible for payment for all work completed through the termination date

  • We will make reasonable efforts to transition your matter and provide you with work product completed to date

10.5 No Refunds

Except as expressly provided in Section 4.5 above, termination does not entitle you to a refund of any fees already paid.

11. Modifications to Terms and Services

11.1 Right to Modify

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. We also reserve the right to modify these Terms at any time.

11.2 Notice of Changes

If we make material changes to these Terms, we will notify you by:

  • Posting the updated Terms on the Site with a new "Last Updated" date

  • Sending notice to the email address associated with your account

  • Providing notice through the Services

11.3 Your Acceptance

Your continued use of the Services after any modification to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

11.4 Material Adverse Changes

If we make material changes to these Terms that adversely affect you during a subscription period, and you do not agree to the changes, you may terminate your subscription within thirty (30) days of receiving notice of the changes, and we will provide a pro-rated refund of prepaid fees for the unused portion of your subscription period.

12. General Provisions

12.1 Entire Agreement

These Terms, together with any engagement letters, proposals, or other written agreements between you and Property Revaluation Experts, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

12.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

12.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

12.4 Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms and our rights and obligations under these Terms without restriction. Any attempted assignment in violation of this provision is void.

12.5 No Third-Party Beneficiaries

These Terms are for the benefit of, and may be enforced only by, you and Property Revaluation Experts. These Terms are not intended to confer any right or benefit upon any third party.

12.6 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

12.7 Relationship of Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, employer-employee, or agency relationship between you and Property Revaluation Experts. You have no authority to bind Property Revaluation Experts in any manner whatsoever.

12.8 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

12.9 Electronic Communications

By using the Services, you consent to receive electronic communications from us. These electronic communications may include notices about applicable fees and charges, transactional information, and other information concerning or related to the Services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

13. Contact Information

If you have any questions about these Terms or the Services, please contact us:

Property Revaluation Experts
Email: [email protected]
Phone: +1 701-581-7283 (SAVE)
Website: propertyrevaluationexperts.com

For notices required under these Terms:

  • Notices to you will be sent to the email address or physical address you provide to us

  • Notices to us must be sent via certified mail to the address above or via email to [email protected]

14. Acknowledgment

BY USING THE SERVICES OR CLICKING "I AGREE" OR A SIMILAR BUTTON, YOU ACKNOWLEDGE THAT:

  • You have read and understood these Terms

  • You agree to be bound by these Terms

  • You are at least 18 years of age

  • You have the authority to enter into these Terms

  • You understand that we do not guarantee any specific results

  • You agree to arbitration and waive your right to a jury trial or class action as provided herein

© 2025 Property Revaluation Experts. All rights reserved.

CONTACT

+1 701-581-7283 (SAVE)

Mon–Fri 8:00am–7:00pm EST;

Sat 9:00am–3:00pm EST;

Sun closed.

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